For companies that conduct a large number of customer site visits, pen and paper often remain the work-tools of choice. Staff going out on site visits fills in detailed reports, which are then entered into the company’s systems. However, doing this manually was cumbersome, as all notes had to be entered into the system on returning from a site visit. Not only was this process costly in terms of man hours, but it also meant it took some time to deliver reports to clients.

Using the digital pen and paper solution, forms is design using dot pattern technology for staff to use to record data on sites. The dot pattern on each form makes it possible for the Digital pen, with its infra-red camera, to pick up what is being written. Once the pen has captured what is being written, the notes can be transmitted via a Bluetooth mobilephone to the company’s computer system.

This system can help them speed up their processes, meaning that crucial time is not lost to paperwork.